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January 2008

Navigating the website
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I can’t remember my log in details.  
What do these buttons mean?

Subscriptions
How do I subscribe to new catholic times sensus fidelium?
What happens after I subscribe to new catholic times sensus fidelium?
How do I know when it’s time to renew my subscription?
How do I change my email address?

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What is the bi-weekly newsletter, and how do I get it?
Why I am not getting the newsletter?
How can I unsubscribe from the newsletter?

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Navigating the website

Why can’t I log in?

a) You are not a subscriber! See How do I subscribe?

b) See Log-in information for new catholic times sensus fidelium subscribers

c) We have not processed you subscription yet, or there has been a problem with your payment. We always contact our new subscribers with their log in details. If there has been a problem with payment, similarly, we will be in contact with you.

How can I access previous articles from  new catholic times sensus fidelium?

Click the particular section you require on the left hand side of the main page This will open up a webpage containing archived articles from new catholic times sensus fidelium.

I can’t remember my log in details. 

In this instance go to the login area at the top right hand side of this screen and click on "Request new password." Enter your e-mail address in the email address field (do not enter your username), then click on "E-mail New Password." Your new login information will arrive to your registered email address shortly thereafter.

What do these buttons mean?

The button on the left makes the text on the webpage smaller.
The button in the middle makes the text on the webpage bigger.
The button on the right converts the page into a printer-friendly format, so that you save on paper space.

Subscriptions

How do I subscribe to new catholic times sensus fidelium?

Click on the SUBSCRIBE tab at the top of the webpage. There you will find several options available to subscribe: you can call our office during business hours for help in completing the process, at 905-934-9115.

What happens after I subscribe to new catholic times sensus fidelium?

After you subscribe to new catholic times sensus fidelium, your details will be added to our database. This will give you complete access to the new catholic times sensus fidelium website – including teacher guides, response sections, community forum and the archives.

You will also automatically receive the  newsletter notifying you that the new edition has been released.

How do I know when it’s time to renew my subscription?

If you’re not sure when it’s time to renew your subscription, send an email to subscribe@newcatholictimes.com  with your full name. We will endeavour to reply within two business days, notifying you of the amount of time remaining on your subscription. You should, however, receive a renewal notice when your subscription has almost ended.

You can also call our office during business hours at 905-934-9115.

How do I change my email address?

If you are a paid subscriber send an email to new catholic times sensus fidelium The address is subscribe@newcatholictimes.com
 Please include your full name and old e-mail address in the email.

Newsletters

What is the newsletter, and how do I get it?

The newsletter acts as a reminder to our readers to check the website for the new edition.

If you have bought a subscription to the new catholic times sensus fidelium website, you will automatically receive this newsletter.

Why am I not getting the newsletter?

a) Because you are not a subscriber.

b) Because it is being sent to your ‘junk mail’ or ‘spam folder’. Check the junk mail or spam folder in your email account, and if you see any correspondence from new catholic times sensus fidelium, mark it as ‘not spam’ or 'not junk mail'. This should tell your email account to recognize new catholic times sensus fidelium correspondence as legitimate mail.

c) Because your Internet provider considers it spam, and is blocking the email entirely. This is likely if you receive the newsletters to a work or institutional (eg. University) Email account. To fix this, you can either talk to your IT department  or set up an email address with a web-based account, such as Gmail, Hotmail or Yahoo.

Other

My question isn't here!

Don't worry - you can email your questions to questions@newcatholictimes.com  or use the Contact Us form available on the website. We will get back to you as soon as we can.

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